Parlior
Return Policy
Please read our return policies before your orders. For more information please contact us.
Return Policy
At Parlior, we understand that sometimes a product may not meet your expectations or needs. That's why we have a comprehensive return policy in place to ensure your satisfaction.
Our return policy allows you to return any item within 30 days of purchase for a full refund. Whether you've changed your mind or received a defective product, we've got you covered.
To initiate a return, simply contact our customer service team with your order number and reason for return. They will guide you through the process and provide you with a return authorization number.
Once you have the return authorization number, carefully package the item in its original packaging and include all accessories and documentation. Make sure to securely seal the package to prevent any damage during transit.
Next, ship the package back to us using a trackable shipping method. We recommend using a reputable courier service to ensure the safe delivery of your return. Please note that the cost of return shipping will be your responsibility.
Once we receive your return, our team will inspect the item to ensure it is in its original condition. If everything checks out, we will process your refund within 7 business days. The refund will be issued to the original payment method used for the purchase.
Please keep in mind that certain items may be non-returnable due to hygiene reasons or customization. These items will be clearly marked on our website, and the return policy will not apply to them.
If you have any questions or concerns regarding our return policy, please don't hesitate to reach out to our customer service team. They are available to assist you and provide any additional information you may need.
Thank you for choosing Parlior. We strive to provide you with the best shopping experience and are committed to your satisfaction.
Parlior
Jewellery for you to shine
Check out our collections for the latest arrivals and available promotions. You can also search through all jewellery in the shop page.